| dc.contributor.author | Drahozal, Christopher R. | |
| dc.contributor.author | Zyontz, Samantha | |
| dc.date.accessioned | 2011-05-26T15:53:09Z | |
| dc.date.available | 2011-05-26T15:53:09Z | |
| dc.date.issued | 2010 | |
| dc.identifier.citation | Christopher R. Drahozal & Samantha Zyontz, 25 Ohio State Journal on Dispute Resolution 843-930 (2010). | |
| dc.identifier.uri | http://hdl.handle.net/1808/7549 | |
| dc.description.abstract | This Article presents the results from the first detailed empirical study of consumer arbitration as administered by the American Arbitration Association. Primarily using a sample of 301 AAA consumer arbitrations that resulted in an award between April and December 2007, it considers such issues as the costs incurred by consumers in arbitration, the speed of the arbitral process, and the outcomes of the cases - the very topics of most interest in the policy debate on consumer arbitration. | |
| dc.language.iso | en_US | |
| dc.publisher | Ohio State University Michael E. Moritz College of Law | |
| dc.relation.hasversion | http://ssrn.com/abstract=1365435 | |
| dc.subject | Arbitration | |
| dc.subject | Dispute resolution | |
| dc.subject | Contracts | |
| dc.title | An Empirical Study of AAA Consumer Arbitrations | |
| dc.type | Article | |
| kusw.kuauthor | Drahozal, Christopher R. | |
| kusw.kudepartment | Law | |
| kusw.oastatus | fullparticipation | |
| kusw.oaversion | Scholarly/refereed, publisher version | |
| kusw.oapolicy | This item meets KU Open Access policy criteria. | |
| dc.rights.accessrights | openAccess | |
