Meetings represent a substantial portion of library professionals’ workday. How do organizations create efficient meetings that consider employee time and responsibility, while most effectively utilizing and applying human knowledge to organizational work tasks, culture, and decision-making? More importantly, how is meeting efficiency measured? This chapter aims to discover organizational communication assessments frameworks best suited to the study of meetings, and how that assessment may lead to richer understanding of organizational knowledge management in libraries. The first objective identifies the literature that informs meeting effectiveness practice, and how outcomes of meeting effectiveness revealed in this literature correlate to knowledge management outcomes. Building on this, the second objective proposes applications for assessing knowledge management through meeting effectiveness in library practice, guided by this review and the experiences of organizational communication assessments and meetings at the University of Kansas Libraries.
This unpublished author manuscript has been peer reviewed and revised.
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