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dc.contributor.authorLines, Brian C.
dc.contributor.authorPerrenoud, Anthony J.
dc.contributor.authorSullivan, Kenneth T.
dc.contributor.authorKashiwagi, Dean T.
dc.contributor.authorPesek, Anthony
dc.date.accessioned2017-04-24T20:55:49Z
dc.date.available2017-04-24T20:55:49Z
dc.date.issued2017-01
dc.identifier.citationLines, B. C., Perrenoud, A. J., Sullivan, K. T., Kashiwagi, D. T., and Pesek, A. (2017) "Implementing Project Delivery Process Improvements: Identification of Resistance Types and Frequencies." Journal of Management in Engineering. 33(1). http://dx.doi.org/10.1061/(ASCE)ME.1943-5479.0000480en_US
dc.identifier.urihttp://hdl.handle.net/1808/23763
dc.descriptionThis is the authors' accepted manuscript.en_US
dc.description.abstractOwner organizations within the architecture, engineering, and construction (AEC) industry are presented with a wide variety of potential process-related improvements aimed at increasing project efficiency and performance. Implementation of process improvements can prove to be extremely difficult; previous research cautions that perhaps more than half of all planned organizational change initiatives fail to accomplish their intended objectives, oftentimes due to resistance exhibited by the organization’s own personnel. This study utilizes an action research approach to document and catalogue employee resistance across multiple owner organizations that were engaged in the implementation of new process improvements within their project delivery practices. An analysis of variance with Tukey post hoc testing was performed to identify a prioritized ranking of the most frequently encountered resistive behavior types within owner project teams. This study contributes empirical documentation of change resistance along with actionable recommendations to address various forms of project team resistance.en_US
dc.publisherAmerican Society of Civil Engineersen_US
dc.rightsCopyright 2016 American Society of Civil Engineers.en_US
dc.titleImplementing Project Delivery Process Improvements: Identification of Resistance Types and Frequenciesen_US
dc.typeArticleen_US
kusw.kuauthorLines, Brian C.
kusw.kudepartmentCivil, Environmental and Architectural Engineeringen_US
dc.identifier.doi10.1061/(ASCE)ME.1943-5479.0000480
kusw.oaversionScholarly/refereed, author accepted manuscripten_US
kusw.oapolicyThis item meets KU Open Access policy criteria.en_US
dc.rights.accessrightsopenAccess


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