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Visualizing the Value of IT: People, Technology, Services, and Processes

dc.contributor.authorWarner, Beth Forrest
dc.contributor.authorLiss, Donna
dc.date.accessioned2007-11-21T21:46:15Z
dc.date.available2007-11-21T21:46:15Z
dc.date.issued2007-10-24
dc.identifier.citationEDUCAUSE Annual Conference 2007
dc.identifier.otherEDU07207
dc.identifier.urihttp://hdl.handle.net/1808/1755
dc.descriptionPresented at the EDUCAUSE Annual Conference, Seattle,WA, October 23-26, 2007
dc.description.abstractTechnology is embedded in almost every activity of higher education organizations, but the value it brings is not always readily apparent. A model under development at the University of Kansas seeks to create a visual roadmap showing the strategic relationship and impact of IT services to institutional activities and services.
dc.language.isoen_US
dc.publisherEDUCAUSE
dc.subjectIT effectiveness
dc.subjectOutcomes assessment
dc.subjectService assessment
dc.subjectValue chain
dc.subjectService management
dc.subjectITIL
dc.subjectApplication map
dc.subjectOrganizational strategy
dc.titleVisualizing the Value of IT: People, Technology, Services, and Processes
dc.typePresentation
kusw.oastatusna
kusw.oapolicyThis item does not meet KU Open Access policy criteria.
dc.rights.accessrightsopenAccess


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