Libraries and IT: are we there yet?
Issue Date
2007-08Author
Ludwig, Deborah
Bullington, Jeffrey
Publisher
Emerald Insight
Type
Article
Metadata
Show full item recordAbstract
Purpose – This study aims to look at the impact for users on university library and information technology services, present and future, following merger.Design/methodology/approach – The study examined user survey data from the early 1990s
through the 2006 LibQUAL survey, collected information through interviews with faculty and
Information Services, and examined the National Science Foundation and the American Council of
Learned Societies reports on cyberinfrastructure.Findings – The paper finds that while the merged information services organization is not yet a
resounding success from the perspectives of staff in information services or faculty, it is a brave
attempt to respond to the future.Originality/value – This paper is useful to others thinking the organizational relationship between
libraries and campus information technology.Keywords - Academic libraries, Communication technologies, Organizational restructuring,
Information servicesPaper type - Case study
Description
Special Issue on Library and IT Mergers.
Article URL (requested by publisher) to final published version:
http://www.emeraldinsight.com/10.1108/00907320710774247
ISSN
0090-7324Collections
Citation
Ludwig, Deborah and Jeffrey Bullington. "Libraries and IT: are we there yet?" Reference Services Review 35.3 (2007): 360-378
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