Planning and Assessment

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  • Publication
    KU Faculty, Researcher, and Graduate Student Research Needs Survey: Final Report
    (2014) Monroe-Gulick, Amalia; Weller, Travis; Waters, Julie; Rosenblum, Brian
    This is the final report on a survey conducted in the Fall of 2013 at the University of Kansas on the current and future research needs of faculty, researchers, and graduate students. The survey and its results are the product of a strategic action prioritized by the KU Libraries to “assess and evaluate the research and scholarly information needs and expectations of KU faculty, researchers, and graduate students.” The survey results provide data to establish benchmarks for continued program evaluation, and assist with the development of an implementable plan that will address the current and future research support needs.
  • Publication
    LibQUAL+ Spring 2014 Survey Institution Results: University of Kansas Libraries
    (2014) Association of Research Libraries
    The LibQUAL+ survey instrument is adapted from an instrument called SERVQUAL, which is grounded in the "Gap Theory of Service Quality" and was developed by the marketing research team of A. Parasuraman, V.A. Zeithaml, and L.L. Berry. This survey was conducted to let the libraries know how we were doing from the customer's perspective in 2014 and to guide us in our endeavor to continuously improve access to resources and services.
  • Publication
    Connecting to KU Teaching & Research Departments: Task Force Report
    (2010-09-10) Scott McEathron, chair; Vickie Doll; Ada Emmett; Nikhat Ghouse; Kim Glover; Scott Hanrath; Sara Morris; Carmen Orth-Alfie; John Stratton; Beth Forrest Warner
    This report includes review of numerous local and national assessments of libraries and library users.
  • Publication
    KU Libraries: a Division of Information Services (Science Technology Presentation 2006)
    (2006-11-07)
    This presentation was given to science and technology faculty and staff at the University of Kansas. It reviews findings from the LibQUAL+ 2003 and 2006 surveys.
  • Publication
    KU Libraries: a Division of Information Services (Humanities Presentation 2006)
    (2006-11-13)
    This presentation was for humanities faculty and staff at the University of Kansas. It reviews findings from the LibQUAL+ 2003 and 2006 surveys.
  • Publication
    KU Libraries: Campus Forum, November 3, 2009
    (2009-11-03)
    Presentation for campus includes detailed findings, charts, and graphs from the 2009 LibQUAL+ assessment and review of the 2010-2012 strategic plan. This PowerPoint format has been replaced with a portable document format (PDF) version. The PowerPoint version is available as of 7/22/2013 on the Libraries website for public viewing.
  • Publication
    Strategic Directions 2010-2012
    (2009-11)
    This plan articulates a new vision and mission, defines the goals and directions to be emphasized in the coming two years, and identifies exciting new opportunities unique to research libraries. Throughout the implementation of this plan, we remain committed to our core services, the ongoing significant activities that are absolutely essential to the work of the Libraries.
  • Publication
    University of Kansas Libraries Strategic Plan 2000
    (2001-01-24) Jim Neeley, Committee Chair
    This strategic plan for KU Libraries represents significant investigation into and reflection upon the challenges and opportunities that the KU Libraries face as a research library in serving the students and faculty of KU and the larger scholarly community.
  • Publication
    A Strategic Plan for the University of Kansas Libraries
    (1993-12) David Benjamin, Library Assistant II, Kansas Collection; Richard W. Clement (Chair), Associate Special Collections Librarian; George Gibbs, Assistant Dean for Technical Services and Collection Development; Rob Melton, Bibliographer and Publications Coordinator; Rachel Miller, Head, Acquisitions Department; Shelley Miller, Head, Department for Spain, Portugal, and Latin America; Kathleen Neeley, Head, Science Libraries
    The 1993 strategic plan for the University of Kansas Libraries, including mission and vision statements.
  • Publication
    KU Libraries: Strategic Directions 2012-2017
    (2012-07-13)
    Strategic plan for KU Libraries 2012-2017.
  • Publication
    Dreaming with One Eye Open: The State of the University Libraries, 1996-1997. A Report to the University Community
    (1997-04) Crowe, William J.
    This report from highlights the KU Libraries' recent principal accomplishments and describes challenges in four areas of vital interest to KU's academic programs. Those areas are: the health of collections; the adequacy of facilities and equipment; progress in applying information technologies; and the effectiveness of the staff. Statistical tables are included.
  • Publication
    LibQUAL+ Spring 2009 Survey Institution Results: University of Kansas Libraries
    (2009) Association of Research Libraries
    The LibQUAL+ survey instrument is adapted from an instrument called SERVQUAL, which is grounded in the "Gap Theory of Service Quality" and was developed by the marketing research team of A. Parasuraman, V.A. Zeithaml, and L.L. Berry. This survey was conducted to let the libraries know how we were doing from the customer's perspective in 2009 and to guide us in our endeavor to continuously improve access to resources and services.
  • Publication
    LibQUAL+ Spring 2006 Survey Institution Results: University of Kansas Libraries
    (2006) Association of Research Libraries
    The LibQUAL+ survey instrument is adapted from an instrument called SERVQUAL, which is grounded in the "Gap Theory of Service Quality" and was developed by the marketing research team of A. Parasuraman, V.A. Zeithaml, and L.L. Berry. This survey was conducted to let the libraries know how we were doing from the customer's perspective in 2006 and to guide us in our endeavor to continuously improve access to resources and services.
  • Publication
    LibQUAL+ Spring 2003 Survey Institution Results: University of Kansas Libraries
    (2003) Association of Research Libraries
    The LibQUAL+ survey instrument is adapted from an instrument called SERVQUAL, which is grounded in the "Gap Theory of Service Quality" and was developed by the marketing research team of A. Parasuraman, V.A. Zeithaml, and L.L. Berry. This survey was conducted to let the libraries know how we were doing from the customer's perspective in 2003 and to guide us in our endeavor to continuously improve access to resources and services.
  • Publication
    Findings from the Collection Condition Surveys Conducted by the Preservation Task Force, 1995-1996
    (1996-07) Brian Baird, Chair; Milissa Boyer; Judith Emde; Nancy Jaeger; Jana Krentz; Brad Schaffner
    Dean William Crowe established the Preservation Task Force in August, 1995, with the following membership: Brian Baird (Chair), Milissa Boyer, Judith Emde, Nancy Jaeger, Jana Krentz, and Brad Schaffner. He charged the task force to plan and conduct multiple surveys of the physical condition of the collections in the libraries on the Lawrence campus (except the Law Library and the Spencer Research Library). The condition surveys were conducted in two segments. One segment focused on materials returning from circulation, in which a random sample of 495 volumes was surveyed from returns to Watson and the branch libraries. The second segment focused on general collections materials from the stacks, in which 3,679 volumes, selected randomly, were surveyed in Watson and the branch libraries. All survey information was entered directly into a computer database.