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    A work sampling investigation of white collar workers (female-clerical)

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    parekh_1958_3429602.pdf (21.96Mb)
    Issue Date
    1958-05-31
    Author
    Parekh, Hemendra C.
    Publisher
    University of Kansas
    Type
    Thesis
    Degree Level
    M.S.
    Discipline
    Mechanical Engineering
    Rights
    This item is protected by copyright and unless otherwise specified the copyright of this thesis/dissertation is held by the author.
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    Abstract
    This investigation was carried out to determine the distribution of the work effort of clerical workers into the different work activities. It was also intended to determine the amount of time spent on personal needs by the above group of workers and compare it with the personal and/or fatigue allowances reported by various authors in texts on motion or time study.

    In the four departments selected, a total of 30 workers were observed. Fourteen work-and-delay-activities were listed on an observation sheet and some of them were further qualified by such such suffixes as “a,” “b,” “w,” and “p.”

    The workers were observed at all times of the working hours, except official rest periods, using a scheme of systematic sampling. The purpose of the investigation was made known to the workers prior to the beginning of the actual observations, to ensure a normal and relaxed atmosphere.

    An examination of the computed data shows that although there is considerable variation in the productivity of the different departments, the percentage of the percentage of the total personal delays is consistent from one department to another. This again varies significantly within each department, as the “direct work” and supporting delays.” There is enough evidence to believe that, within each department, individual workers have stable work patterns, although at different levels.
    Description
    M.S. University of Kansas, Mechanical Engineering 1958
    URI
    http://hdl.handle.net/1808/32400
    Collections
    • Theses [3828]

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    Contact KU ScholarWorks
    785-864-8983
    KU Libraries
    1425 Jayhawk Blvd
    Lawrence, KS 66045
    785-864-8983

    KU Libraries
    1425 Jayhawk Blvd
    Lawrence, KS 66045
    Image Credits
     

     

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