The Use of Heuristics in Service Evaluations

Bendapudi, Neeli

dc.contributor.advisor	Singh, Surendra N.
dc.contributor.author	Bendapudi, Neeli
dc.date.accessioned	2014-08-07T14:27:01Z
dc.date.available	2014-08-07T14:27:01Z
dc.date.issued	1994-08-01
dc.identifier.uri	http://hdl.handle.net/1808/14894
dc.description	Submitted to the School of Business and the Faculty of the Graduate School of the University of Kansas in partial fulfillment of the requirements for the degree of Doctor of Philosophy.
dc.format.extent	vii, 121 leaves : ill. ; 29 cm..
dc.publisher	University of Kansas
dc.rights	This item is protected by copyright and unless otherwise specified the copyright of this thesis/dissertation is held by the author.
dc.title	The Use of Heuristics in Service Evaluations
dc.type	Dissertation
dc.contributor.cmtemember	Rosen, Dennis
dc.contributor.cmtemember	Lessig, V. Parker
dc.contributor.cmtemember	Branscombe, Nyla
dc.contributor.cmtemember	Mishra, Sanjay
dc.thesis.degreeDiscipline	Business
dc.thesis.degreeLevel	Ph.D.
kusw.oastatus	na
kusw.oapolicy	This item does not meet KU Open Access policy criteria.
dc.rights.accessrights	openAccess

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