This report explains the overview of Voice over internet protocol (VoIP) and the challenges the VoIP Phone Service providers face to become market leaders.The report provides an overview of new services offering, both residential and business customers. The strategic position of some of the key suppliers is identified, with Vonage and AT&T CallVantage being the quality leaders, Packet 8 and Primus the challengers, and sunRocket as the followers.Top four VoIP Service providers are taken for market research to formulate a comprehensive and clear business case that addresses the strategic direction and future growth of VoIP Service provider. Finally, recommendations are provided for followers the steps they have to follow to become market leaders.
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