Skills Profile and Training Delivery Review for Engineering Production Support - Cessna Aircraft

Abstract

The purpose of this field project was to lay the foundation for technical skills improvement for Cessna Engineering Production Support (EPS) through a training objective statement and defining the skills profile for the Components Manufacturing Facility EPS Engineer. The training objective statement was developed using a situational analysis of the EPS operations with input from management, customers, and other stakeholders. The current state of business was reviewed as well as the envisioned future state where EPS Engineers utilize Stress and Fatigue specialists with significantly less frequency. The resultant statement reflects emphasis on engineers obtaining required yearly training in subjects which the engineer and immediate supervisor feel best benefits the growth and development of the engineer while fully serving the needs of the business. Additionally, a strategic skills analysis (SSA) was performed on the EPS Engineer’s task of developing answers to nonconformances to obtain a prioritized future knowledge, skills, and abilities (KSAs) skills profile. The process utilized the situational analysis above plus a task analysis. Seventeen engineers participated in a survey to rate perceived importance of the identified KSAs. Survey results were used to define a priority ranking for the KSAs in the skill profile. The training objective statement will help drive job-relevant instruction for EPS. The skills profile will provide Cessna return on investment through targeted hiring in EPS and reduced response time on future nonconformances.