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    Expressions of Emotion in Intergroup Apologies and Forgiveness: The moderating role of percieved perpetrator morality

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    Issue Date
    2011-08-31
    Author
    Schoemann, Alexander M.
    Publisher
    University of Kansas
    Format
    136 pages
    Type
    Dissertation
    Degree Level
    Ph.D.
    Discipline
    Psychology
    Rights
    This item is protected by copyright and unless otherwise specified the copyright of this thesis/dissertation is held by the author.
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    Abstract
    Apologies for intergroup harm have become increasingly common. Despite this, the evidence for the effectiveness of intergroup apologies in promoting forgiveness is mixed. One reason for the mixed findings across studies may be that victim groups attempt to infer the emotions perpetrators are experiencing. The emotions perpetrators express may play an important role in communicating the perpetrator group's motivation for apologizing. Three studies investigated how expressions of emotions in an intergroup apology influenced forgiveness of the perpetrator group. The perceived morality of the perpetrator group emerged as an important moderator of the relationship between the emotion expressed in an apology and forgiveness. When the emotion expressed in an apology is inconsistent with the perceived morality of perpetrators, forgiveness decreased. For example, when perpetrators were moral and expressed guilt (consistency between an emotion and morality), forgiveness was higher than when perpetrators were immoral and expressed guilt (inconsistency between emotion and morality). Implications for research and policy concerning when intergroup apologies can promote reconciliation are discussed.
    URI
    http://hdl.handle.net/1808/8200
    Collections
    • Dissertations [4474]
    • Psychology Dissertations and Theses [459]

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    Contact KU ScholarWorks
    785-864-8983
    KU Libraries
    1425 Jayhawk Blvd
    Lawrence, KS 66045
    785-864-8983

    KU Libraries
    1425 Jayhawk Blvd
    Lawrence, KS 66045
    Image Credits
     

     

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