Abstract
Research shows that the quality and frequency of staff-consumer interactions is related to reductions in consumer problem behavior and increases in other desired outcomes, such as self-help, leisure, communication, and community skills (Parsons et al., 1989; Sturmey, 1995). Unfortunately, the frequency with which group-home staff positively interact with consumers is low and regularly the target of intervention (Jerome & Sturmey 2008; Kamana, 2019; Mowery et al., 2010). In the current study, we assessed the effects of a technology-based self-monitoring intervention on staff¬–consumer interactions during consumer leisure time. Participant data were collected off-site through video recordings from cameras already present in the group homes. In baseline, the percentage of 5-min intervals in which staff positively interacted with consumers was low. Upon introduction of an intervention containing self-monitoring completed via a tablet device, staff interactions increased and maintained when the intervention was in effect. Feedback was provided in addition to self-monitoring for two of the three participants for more robust effects. These findings demonstrate the utility of technology-based interventions to increase staff’s positive interactions with consumers in group homes.