Quality of Professional Interaction (Operational Performance)
Issue Date
2023-02-27Author
Brook, Jody
Liming, Kiley
Mazzetti, Sophia
Type
Technical Report
Metadata
Show full item recordAbstract
This study utilized a mixed methods research design with sequential data collection to assess community stakeholder impressions of the Jackson County, MO Community Mental Health Fund personnel and operations. Survey questions asked if the organization was smoothly functioning, if the quality of personnel interactions was professional, and assessed how fund personnel availability, responsiveness and collaboration were experienced by community based stakeholders.
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Citation
Brook, J. (Principal Author), Liming, K., & Mazzetti, S. (2023). Quality of Professional Interaction and Operational Performance: The Jackson County, MO Community Mental Health Fund.
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