Top-Performing Project Managers in Electrical Contractors: An Assessment of Human Dimensions and Project Performance
Issue Date
2020-08-31Author
Cheah, Ee Ling
Publisher
University of Kansas
Format
118 pages
Type
Thesis
Degree Level
M.S.
Discipline
Civil, Environmental & Architectural Engineering
Rights
Copyright held by the author.
Metadata
Show full item recordAbstract
The purpose of this study was to identify the traits, characteristics, and skillsets of top-performing project managers in electrical contractors by using several human dimension assessments; namely, assessments of personality, behavior and emotional intelligence. A web-based questionnaire survey was developed consisting of several commercially available assessments, including HEXACO Personality Inventory, DiSC Behavioral Instrument, and Emotional Intelligence Appraisal. The questionnaire was distributed to electrical contractors across the United States. Participating contractors were asked to nominate their project managers to take the assessment. Supervisors of the project managers completed a standardized performance review to provide quantitative and qualitative performance data. Results included a summary of the attributes and characteristics of top-performing project managers along with a discussion of how these results can be interpreted in a context suitable for the construction industry. This study contributed to the beginnings of a national benchmark for electrical contractor project manager attributes, which may be further developed into tools which allow companies to identify the right candidates for project management positions, improve employee retention, and nurture the existing talents within their companies.
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- Theses [3942]
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