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    The Role of Civility and Anonymity of Perceptions of Online Comments

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    Issue Date
    2017
    Author
    Graf, Joseph
    Erba, Joseph
    Harn, Ren-Whei
    Publisher
    Taylor & Francis
    Type
    Article
    Article Version
    Scholarly/refereed, author accepted manuscript
    Metadata
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    Abstract
    An experiment was conducted (N = 170) to determine the role of civility and anonymity in online comments received for a news story. Dependent variables were (a) interest in the discussion, (b) favorability toward the comments, (c) favorability toward the commenter, and (d) trust in the information. Participants exposed to uncivil comments viewed the commenter less favorably and reported less trust in the information in the comment. Anonymity had no effect on the dependent variables, in contrast to expectations derived from social presence theory. Findings revealed that politeness of comments affected participants’ overall perceptions of the content of the online discussion.
    URI
    http://hdl.handle.net/1808/27699
    DOI
    https://doi.org/10.1080/15205436.2016.1274763
    Collections
    • Journalism Scholarly Works [92]
    Citation
    Graf, J., Erba, J., & Harn, R. W. (2017). The role of civility and anonymity on perceptions of online comments. Mass Communication and Society, 20(4), 526-549.

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    KU Libraries
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    785-864-8983

    KU Libraries
    1425 Jayhawk Blvd
    Lawrence, KS 66045
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    Contact KU ScholarWorks
    785-864-8983
    KU Libraries
    1425 Jayhawk Blvd
    Lawrence, KS 66045
    785-864-8983

    KU Libraries
    1425 Jayhawk Blvd
    Lawrence, KS 66045
    Image Credits
     

     

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