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    Psychometric Analysis of the Emotional Tone Rating Scale: A Measure of Person-Centered Communication

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    Issue Date
    2012-01-01
    Author
    Williams, Kristine
    Boyle, Diane K.
    Herman, Ruth E.
    Coleman, Carissa K.
    Hummert, Mary Lee
    Publisher
    Taylor and Francis
    Type
    Article
    Article Version
    Scholarly/refereed, author accepted manuscript
    Metadata
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    Abstract
    Psychometric analysis of the Emotional Tone Rating Scale (ETRS) was completed using ratings of naïve listeners who evaluated staff-resident communication in three nursing homes. Interrater consistency was high with ICC (2, 1) for agreement = 0.95 and consistency = 0.95. Factor analysis revealed two factors—person-centered communication and controlling communication—that explained 84.8% of the variance. Person-centered communication included seven descriptors (items) with loadings ranging from 0.84 to 0.98 and a coefficient alpha of 0.98. Controlling communication included five items that loaded from −0.63 to .99 with a coefficient alpha of 0.94. These factors were negatively correlated p = −.64 and demonstrated good ranges, standard deviations, and high item-total correlations. Person-centered communication correlated with higher resident engagement in conversation in contrast to controlling communication. The ETRS provides a measure of person-centered communication that can be used to evaluate interactions between nursing staff and older adults who reside in long term care settings.
    Description
    This is an Accepted Manuscript of an article published by Taylor & Francis in Clinical Gerontologist on 2012-01-01, available online: http://www.tandfonline.com/10.1080/07317115.2012.702648.
    URI
    http://hdl.handle.net/1808/24408
    DOI
    https://doi.org/10.1080/07317115.2012.702648
    Collections
    • Communication Studies Scholarly Works [151]
    Citation
    Williams, K. N., Boyle, D. K., Herman, R. E., Coleman, C. K., & Hummert, M. L. (2012). Psychometric Analysis of the Emotional Tone Rating Scale: A Measure of Person-Centered Communication. Clinical Gerontologist, 35(5), 376–389. http://doi.org/10.1080/07317115.2012.702648

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    KU Libraries
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    Lawrence, KS 66045
    785-864-8983

    KU Libraries
    1425 Jayhawk Blvd
    Lawrence, KS 66045
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    Contact KU ScholarWorks
    785-864-8983
    KU Libraries
    1425 Jayhawk Blvd
    Lawrence, KS 66045
    785-864-8983

    KU Libraries
    1425 Jayhawk Blvd
    Lawrence, KS 66045
    Image Credits
     

     

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