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dc.contributor.authorChen, Andrew N. K.
dc.contributor.authorEdgington, Theresa M.
dc.identifier.citationChen, Andrew NK, and Theresa M. Edgington. "Assessing Value in Organizational Knowledge Creation: Considerations for Knowledge Workers." MIS Quarterly 29.2 (2005): 279-309. Web. 15 May 2015.en_US
dc.descriptionThis is the published version. Copyright 2005 MIS Quarterly.en_US
dc.description.abstractTo maintain competitive advantage, a firm's investment decisions related to knowledge creation are likely to be strategic in nature. However, strategic investments usually have an element of risk linked to uncertain and deferred investment benefits. To date, such investment decisions relating to knowledge workers have not been extensively researched. In this paper, we explore the following research question: How do we strategically assess knowledge creation over time giving consideration to complex decision criteria in order to improve organizational value? We develop a model based on economic and organization theory for assessing organizational value with regard to knowledge creation investments. Our model prototype provides managers with a learning tool relating to the timing and selection of knowledge creation investments. Our own use of the tool in simulation experiments yielded several insights which suggest that the decisions typically made by managers may dilute knowledge creation investments. Our results demonstrate that the organizational benefit of knowledge creation processes should be well aligned with near-term tasks. Under instances of high knowledge depreciation, however, it is unlikely that individual workers can optimize knowledge creation process decisions without organizational involvement in matching skills to task complexities. The organizational benefits of consistent and frequent knowledge creation process participation increase over time as the match of skills and task complexities improve.en_US
dc.publisherMIS Quarterlyen_US
dc.subjectKnowledge managementen_US
dc.subjectKnowledge creationen_US
dc.subjectOrganizational dynamicsen_US
dc.subjectTask characteristicsen_US
dc.subjectOrganizational theoryen_US
dc.subjectEconomic theoryen_US
dc.titleAssessing Value in Organizational Knowledge Creation: Considerations for Knowledge Workersen_US
kusw.kuauthorChen, Andrew NK
kusw.kudepartmentSchool of Businessen_US
kusw.oanotesPer SHERPA/RoMEO, 5/15/15: Author's Pre-print: green tick author can archive pre-print (ie pre-refereeing) Author's Post-print: cross author cannot archive post-print (ie final draft post-refereeing) Publisher's Version/PDF: grey tick subject to Restrictions below, author can archive publisher's version/PDF Restrictions:

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Authors' pre-print must not state under review by MIS Quarterly Authors' pre-print must be removed upon acceptance Publisher's version/PDF on authors' personal website, institutional repository or non-profit server On a non-profit server May link to homepage Applies to MIS Quarterly Publisher's version/PDF must be used
kusw.oaversionScholarly/refereed, publisher version
kusw.oapolicyThis item does not meet KU Open Access policy criteria.

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