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    DEVELOPMENT AND EVALUATION OF PRE-SERVICE TRAINING METHODS FOR ANIMAL SHELTER VOLUNTEERS

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    Howard_ku_0099D_12972_DATA_1.pdf (2.292Mb)
    Issue Date
    2013-08-31
    Author
    Howard, Veronica J.
    Publisher
    University of Kansas
    Format
    206 pages
    Type
    Dissertation
    Degree Level
    Ph.D.
    Discipline
    Applied Behavioral Science
    Rights
    This item is protected by copyright and unless otherwise specified the copyright of this thesis/dissertation is held by the author.
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    Abstract
    The current studies aim to develop a cost-effective pre-service training package for animal shelter volunteers. Study 1 compared the cost and effectiveness of three training package variations on student volunteer integrity of a dog walking and enrichment protocol (DWEP) using a between groups design. One group (n = 5) received traditional shelter training, consisting of an information session with verbal and written instructions and hands-on training with in-vivo modeling. Another group (n = 8) received video-based training, including an instructional video, written instructions, and study guide. The third group (n = 11) received a blend of these two training methods (hybrid training), beginning with the brief verbal and written instructions and finishing with video-based instruction. Participants who received traditional training performed only half of all DWEP steps correctly (M = 49.9% integrity). Participants who received the hybrid training performed the task with a mean of 69.2% integrity, and participants who received the video training performed the task with the highest average integrity (M = 72.3%). Video-based training was more effective than traditional training at teaching participants to implement the dog walking protocol correctly. Study 2 aimed to address the methodological limitations and systematically replicate the findings of Study 1 with shelter volunteers. During the shelter's typical training, volunteers implemented just over half of all DWEP steps correctly (M = 55.2%). DWEP integrity improved when participants completed a video-based self-training package (M = 75.3%), but did not reach the pre-established mastery criterion of 85% fidelity with zero safety errors. Integrity (M = 90.6%) improved during coaching, which consisted of modeling and positive and corrective feedback. Criterion performance was demonstrated by two of three participants. Though creation of the video-based training package used in the study required substantial initial investment (approximately 13.25 hours longer than preparation for the live training), traditional training required between 30 and 50 minutes with a shelter staff member with wide variability and safety of content observed. When used in place of training-as-usual, the video training package would yield returns for the organization in as few as 13 volunteer training sessions (approximately one month in the animal shelter).
    URI
    http://hdl.handle.net/1808/13027
    Collections
    • Applied Behavioral Science Dissertations and Theses [149]
    • Dissertations [4454]

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    785-864-8983

    KU Libraries
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    Contact KU ScholarWorks
    785-864-8983
    KU Libraries
    1425 Jayhawk Blvd
    Lawrence, KS 66045
    785-864-8983

    KU Libraries
    1425 Jayhawk Blvd
    Lawrence, KS 66045
    Image Credits
     

     

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