Discovering a New Method for Inbound Merchandise Processing

Abstract

In industry, the importance of workplace processes is paramount. Processes provide guidelines and boundaries for the completion of company projects. In order to successfully keep up with competition, it is important for companies to explore improvement options for company processes. The focus of this research report is process improvement through computer simulation. System redefining typically includes ground level workers tweaking current process standards to either create a more efficient process, a safer process, or a combination of the two concepts. The process in this research study examines the impact of different variables such as worker quantity and trailer load quantity on the overall time requirement necessary to process an inbound trailer at the store level of a major, national retailer. This study also examines how a process may aid in the creation of a safer work environment through changing the current process scenario. The goal of this simulation is to examine if the process can lessen the amount of time necessary to complete processing tasks as well as limit the risk of potential injury to workers.