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dc.contributor.authorCai, Hui
dc.contributor.authorFullam, Francis
dc.contributor.authorMacAllister, Lorissa
dc.contributor.authorFogg, Louis F.
dc.contributor.authorCanar, Jeff
dc.contributor.authorPress, Irwin
dc.contributor.authorWeissman, Connie
dc.contributor.authorVelasquez, Olivia
dc.date.accessioned2021-12-01T22:36:51Z
dc.date.available2021-12-01T22:36:51Z
dc.date.issued2021-09-16
dc.identifier.citationCai, H.; Fullam, F.; MacAllister, L.; Fogg, L.F.; Canar, J.; Press, I.; Weissman, C.; Velasquez, O. Impact of Inpatient Unit Design Features on Overall Patient Experience and Perceived Room-Level Call Button Response. Int. J. Environ. Res. Public Health 2021, 18, 9747. https://doi.org/10.3390/ijerph18189747en_US
dc.identifier.urihttp://hdl.handle.net/1808/32235
dc.description.abstractThis study explores the relationship between inpatient unit design and patient experience and how spatial features and visibility impact patients’ perception of staff responsiveness. The first part of this study is a retrospective pre–post and cross-sectional study evaluating the impacts of unit design on patient experience at the unit level. This study compares patient experiences based on Press Ganey and HCAHPS surveys in two orthopedic units (existing unit in Atrium building and new unit in Tower) with differing design features at Rush University Medical Center. The chi-square test results show that when moving from the old orthopedic unit to the new unit, almost all patient survey items related to patient experience showed statistically significant improvements. The second part of this study is a room level on the new unit. The ANOVA and Pearson correlation tests revealed that the visibility measure of metric step depth had significant impacts on patients’ perception of staff’s “promptness in responding to call button” and “help with toileting”. This study confirms that inpatient unit design plays a direct role in improvement for patient experience and should be considered as an important area of focus for future development.en_US
dc.publisherMDPIen_US
dc.rights© 2021 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license.en_US
dc.rights.urihttps://creativecommons.org/licenses/by/4.0/en_US
dc.subjectNursing unit designen_US
dc.subjectPatient experienceen_US
dc.subjectPatient satisfactionen_US
dc.subjectResponse to call buttonen_US
dc.subjectVisibilityen_US
dc.subjectSpace syntaxen_US
dc.subjectHCAHPSen_US
dc.subjectCAHPSen_US
dc.subjectPress Ganeyen_US
dc.subjectOrthopedic patientsen_US
dc.titleImpact of Inpatient Unit Design Features on Overall Patient Experience and Perceived Room-Level Call Button Responseen_US
dc.typeArticleen_US
kusw.kuauthorCai, Hui
kusw.kudepartmentArchitectureen_US
dc.identifier.doi10.3390/ijerph18189747en_US
dc.identifier.orcidhttps://orcid.org/ 0000-0003-1899-419Xen_US
kusw.oaversionScholarly/refereed, publisher versionen_US
kusw.oapolicyThis item meets KU Open Access policy criteria.en_US
dc.identifier.pmidPMC8469244en_US
dc.rights.accessrightsopenAccessen_US


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© 2021 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license.
Except where otherwise noted, this item's license is described as: © 2021 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license.