| dc.contributor.author | Warner, Beth Forrest | |
| dc.contributor.author | Liss, Donna | |
| dc.date.accessioned | 2007-11-21T21:46:15Z | |
| dc.date.available | 2007-11-21T21:46:15Z | |
| dc.date.issued | 2007-10-24 | |
| dc.identifier.citation | EDUCAUSE Annual Conference 2007 | |
| dc.identifier.other | EDU07207 | |
| dc.identifier.uri | http://hdl.handle.net/1808/1755 | |
| dc.description | Presented at the EDUCAUSE Annual Conference, Seattle,WA, October 23-26, 2007 | |
| dc.description.abstract | Technology is embedded in almost every activity of higher education organizations, but the value it brings is not always readily apparent. A model under development at the University of Kansas seeks to create a visual roadmap showing the strategic relationship and impact of IT services to institutional activities and services. | |
| dc.language.iso | en_US | |
| dc.publisher | EDUCAUSE | |
| dc.subject | IT effectiveness | |
| dc.subject | Outcomes assessment | |
| dc.subject | Service assessment | |
| dc.subject | Value chain | |
| dc.subject | Service management | |
| dc.subject | ITIL | |
| dc.subject | Application map | |
| dc.subject | Organizational strategy | |
| dc.title | Visualizing the Value of IT: People, Technology, Services, and Processes | |
| dc.type | Presentation | |
| kusw.oastatus | na | |
| kusw.oapolicy | This item does not meet KU Open Access policy criteria. | |
| dc.rights.accessrights | openAccess | |
