Branham, RichardGuo, Yujie2012-11-292012-11-292011-05-312011http://dissertations.umi.com/ku:11380https://hdl.handle.net/1808/10478In this thesis, a new service: Canect is designed to challenge the problems of current translation service providing. Briefly speaking, Canect is a service that helps international travelers and companies to find and manage the best-fit translation services. While the traditional translation service industry staying in the black box, Canect is designed to be more transparent, flexible and reliable. It will improve the translation service experience from the early stage to the end evaluation stage. To limit the language scope, this project will focus on English speaker who seek Chinese translation services. The design process followed a typical interaction design process including design research, user needs mining, personal and scenario development, prototyping and evaluation.32 pagesenThis item is protected by copyright and unless otherwise specified the copyright of this thesis/dissertation is held by the author.DesignChinese englishInteraction designMatching serviceService designTranslationThesisopenAccess