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dc.contributor.authorPiercy, Cameron W.
dc.contributor.authorUnderhill, Greta R.
dc.identifier.citationPiercy CW, Underhill GR. Expectations of technology use during meetings: An experimental test of manager policy, device use, and task-acknowledgment. Mobile Media & Communication. June 2020. doi:10.1177/2050157920927049en_US
dc.description.abstractIn organizational meetings, mobile media are commonly used to hold multiple simultaneous conversations (i.e., multicommunication). This experiment uses video vignettes to test how manager policy (no policy, pro-technology, anti-technology), device use (notepad, laptop, cell phone) and task-acknowledgment (no task-acknowledgment, task-acknowledgment) affect perceptions of meeting multicommunication behavior. US workers (N = 243) who worked at least 30 hours per week and attended at least one weekly meeting rated relevant outcomes: expectancy violation, communicator evaluation, perceived competence, and meeting effectiveness. Results reveal manager policy and device use both affect multicommunication perceptions, with mobile phones generating the highest expectancy violation and lowest evaluation of the communicator and meeting effectiveness. Surprisingly, there was no effect for task-acknowledgment; however, a match between manager policy and task-acknowledgment affected evaluations. This paper unifies past evidence about multicommunication under the expectancy violations framework, extends theoretical understandings of mobile media use at work, and suggests practical implications for technology use in unfamiliar workplace situations.en_US
dc.description.sponsorshipUniversity of Kansas College of Liberal Arts and Sciences Research Mini Retreat Granten_US
dc.publisherSAGE Publicationsen_US
dc.rightsCopyright © 2020, © SAGE Publicationsen_US
dc.subjectExpectancy violations theoryen_US
dc.titleExpectations of technology use during meetings: An experimental test of manager policy, device use, and task-acknowledgmenten_US
kusw.kuauthorPiercy, Cameron W.
kusw.kuauthorUnderhill, Greta R.
kusw.kudepartmentCommunication Studiesen_US
kusw.oanotesPer Sherpa Romeo 11/16/2020:

Mobile Media & Communication

[Open panel below]Publication Information TitleMobile Media & Communication [English] ISSNs Print: 2050-1579 Electronic: 2050-1587 URL Publishers SAGE Publications [Commercial Publisher] Accepted Version NoneCC BY-NC-ND Institutional Repository, Non-Commercial Subject Repository, +4 Embargo No Embargo Licence CC BY-NC-ND Copyright Owner Authors Location Author's Homepage Institutional Repository Institutional Website Named Repository (PubMed Central) Non-Commercial Social Network Non-Commercial Subject Repository Conditions Published source must be acknowledged with citation Must link to publisher version with DOI Must include statement that accepted for publication
dc.rights.licenseThis work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
kusw.oaversionScholarly/refereed, author accepted manuscripten_US
kusw.oapolicyThis item meets KU Open Access policy criteria.en_US

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Copyright © 2020, © SAGE Publications
Except where otherwise noted, this item's license is described as: Copyright © 2020, © SAGE Publications