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Top-Performing Project Managers in Electrical Contractors: An Assessment of Human Dimensions and Project Performance
Cheah, Ee Ling
Cheah, Ee Ling
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Abstract
The purpose of this study was to identify the traits, characteristics, and skillsets of top-performing project managers in electrical contractors by using several human dimension assessments; namely, assessments of personality, behavior and emotional intelligence. A web-based questionnaire survey was developed consisting of several commercially available assessments, including HEXACO Personality Inventory, DiSC Behavioral Instrument, and Emotional Intelligence Appraisal. The questionnaire was distributed to electrical contractors across the United States. Participating contractors were asked to nominate their project managers to take the assessment. Supervisors of the project managers completed a standardized performance review to provide quantitative and qualitative performance data. Results included a summary of the attributes and characteristics of top-performing project managers along with a discussion of how these results can be interpreted in a context suitable for the construction industry. This study contributed to the beginnings of a national benchmark for electrical contractor project manager attributes, which may be further developed into tools which allow companies to identify the right candidates for project management positions, improve employee retention, and nurture the existing talents within their companies.
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Date
2020-08-31
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University of Kansas
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Keywords
Civil engineering, Construction, Electrical contractors, Human dimensions, Project management, Project performance, Specialty trade sector