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Welfare Workers' Responses to Domestic Violence Cases: The Effects of Training and Worker Characteristics
Saunders, Daniel G. Holter, Mark C. Pahl, Lisa C. Tolman, Richard M.
Saunders, Daniel G.
Holter, Mark C.
Pahl, Lisa C.
Tolman, Richard M.
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Abstract
This study evaluated a one-day domestic violence training for Temporary Assistance for Needy
Families (TANF) workers and analyzed the relationship between worker characteristics and the
use of work exemptions. In a post-only evaluation, trained workers reported a greater tendency
than untrained workers to refer clients to couples counseling, make a safety plan, and file a report
to child protection services. In a pre/post evaluation, workers reported after training that they
would be less likely to refer clients to couples counseling, and more likely to ask about the emotional
and physical impact of abuse, make a safety plan, and ask about access to weapons.
Workers most likely to offer a waiver from work requirements reported a higher likelihood of
making referrals for a variety o f services.
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Copyright 2006 Alliance for Children and Families
Date
2006
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Alliance for Children and Families
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Saunders, D.G., Holter, M.C., Pahl, L.C., & Tolman, R.M. (2006). Welfare Workers' Responses to Domestic Violence Cases: The Effects of Training and Worker Characteristics. Families in Society, 87(3), 329-338. http://dx.doi.org/10.1606/1044-3894.3537