Visualizing the Value of IT: People, Technology, Services, and Processes
Warner, Beth Forrest Liss, Donna
Warner, Beth Forrest
Liss, Donna
Citations
Altmetric:
Abstract
Technology is embedded in almost every activity of higher education organizations, but the value it brings to those activities is not always readily apparent. A model under development at the University of Kansas seeks to create a visual roadmap showing the strategic relationship and impact of IT services to institutional activities and services.
Description
Presented at the EDUCAUSE Southwest Regional Conference, Austin, TX, February 21-23, 2007
Date
2007-03-02T22:55:40Z
Journal Title
Journal ISSN
Volume Title
Publisher
Collections
Research Projects
Organizational Units
Journal Issue
Keywords
Value chain, ITIL, Application map, Organizational strategy