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IMPROVING ACCESS TO PRENATAL CARE FOR UNDOCUMENTED IMMIGRANTS: A HUMAN-CENTERED SERVICE DESIGN STORY
DeVries, Tanya Del Angel
DeVries, Tanya Del Angel
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Abstract
The United States has the highest rate of maternal deaths in developed countries with 60 percent of these deaths being preventable. Access to proper pregnancy care can help improve the health of a mother and her baby. Current literature reveals that social and economic disparities in the United States limit access to health care and have created a system that disadvantages undocumented immigrants when it comes to receiving health advisement and care. Unfortunately, many of the informational health care resources are not uniformly available to the American public. This is a very real and concerning human problem that calls out for a solution.
The intent of this thesis is to research, explore, and design an effective means of making prenatal health care readily available to disadvantaged women, particularly to undocumented Spanish-speaking immigrant women, and their families in the United States. A structured approach for driving innovation is proposed which will incorporate contextual research, primary ethnographic research, data analysis and insights framing, conceptual exploration, and solutions framing. The purpose is to explore means for reducing maternal and infant deaths, improving communication between healthcare personnel, and improving the health outcomes among undocumented Hispanic women.
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Date
2024-01-01
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University of Kansas
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This item contains archived web content.
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DeVries_ku_0099M_19855.pdf
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- Embargoed until 2174-05-31
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Keywords
Design, Healthcare, Hispanic, Prenatal, Women