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Expressed Trust and Compliance in Police-Civilian Encounters: The Role of Communication Accommodation in Chinese and American Settings

Hajek, Christopher
Giles, Howard
Barker, Valerie
Lin, Mei-Chen
Zhang, Yan Bing
Hummert, Mary Lee
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Abstract
Research has demonstrated that police officers’ communicative practices are potent predictors of individuals’ expressed reactions to law enforcement. The present study continues this line of work in Taiwan, the People’s Republic of China, and the United States by testing a theoretical model pertaining to the influence of perceived police officer accommodation and reported trust on attitudes about compliance with police requests. In addition to differences in reported levels of these variables across locations, findings indicated that perceived police officer communication accommodation predicted trust in police which, in turn, predicted attitudes about compliance with police requests. The empirical and practical significance of these findings are discussed.
Description
Author Final Draft doi:10.1080/17544750802287935
Date
2008-10
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Publisher
Routledge
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Keywords
People’s Republic Of China, Taiwan, United States, Police-civilian Interactions, Law Enforcement, Cross-cultural, Intergroup, Communication Accommodation Theory, Trust, Compliance
Citation
Hajek, C., Giles, H., Barker, V., Lin, M.-C., Zhang, Y. B., Hummert, M. L., & Anderson, M. C. (2008). Expressed trust and compliance in police- civilian encounters: The role of communication accommodation in Chinese and American settings. Chinese Journal of Communication, 2, 168-180. http://dx.doi.org/10.1080/17544750802287935
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