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Impact of Separation on Community Social Service Utilization
McDonald, Thomas P. Piliavin, Irving
McDonald, Thomas P.
Piliavin, Irving
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Abstract
This experiment indicates that AFDC recipients who received public welfare social
services under the format of separation of services from financial aid are more likely
than recipients in the combined condition to use social services from other agencies in
the community. A manipulation designed to impact service utilization by providing
greater information about these services had no effect. An earlier report indicated a
decline in recipients' use of financial services from the AFDC program and lower
client and worker satisfaction under the separated condition. While these findings
represent one study in a single agency, they suggest possible service delivery problems
arising from the separation of services and income maintenance.
Description
This is the publisher's version, also found her: http://www.jstor.org/stable/30011520
Date
1981
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University of Chicago Press
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Citation
McDonald, Thomas P. (1981) Impact of separation on community social service utilization. Social Service Review, 55, 628-635.